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Course Outline

The Information Technology Infrastructure Library (ITIL) is a set of concepts and policies for managing information technology (IT) infrastructure, development and operations. Our course will teach you the ins and outs of these policies and how to implement them:

  • ITIL Service Capability: Operational Support
  • ITIL Service Capability: Release, Validation and Control
  • ITIL Service Capability: Agreements and Services
  • ITIL Service Lifecycle: Service Operation
  • ITIL Service Lifecycle: Service Transition
  • ITIL v3 Foundation Examination Prep

Keywords: ITIL training Toronto, ITIL course Toronto, ITIL corporate training Toronto, ITIL corporate workshop Toronto.

For more information, please call us at 647-271-3330 or email us at:

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